Last Updated: October 29, 2025

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OVERVIEW

Welcome to Flying Cloud! The terms “we,” “us,” and “our” refer to Flying Cloud. Flying Cloud operates this website and online store, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”).

The following Terms and Conditions (“Terms of Service” or “Terms”) describe your rights and responsibilities when you use our Services.

Please read these Terms carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers, limitations of liability, and dispute resolution.

By visiting, interacting with, or using our website and Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue use of our Services.

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SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your state or province of residence, or that you have consent from a parent or guardian.

You may be asked to provide personal and payment information (such as your name, email address, billing and shipping details, or payment credentials) to access certain features or make purchases. You agree that all information you provide is accurate, complete, and current, and that you have the right to provide it.

You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity under your account.

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SECTION 2 – OUR PRODUCTS

We strive to display products and services as accurately as possible, but colors and details may vary depending on your device and settings. We do not guarantee that product images or descriptions will perfectly match actual items.

All descriptions, specifications, and pricing are subject to change without notice. We reserve the right to discontinue products, limit quantities, or restrict sales to any person, region, or jurisdiction.

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SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. Your order is not confirmed until payment has been processed and accepted.

If we are unable to fulfill an order, we will contact you via the email or phone number provided.

All purchases are subject to our Refund Policy (link to your Wix Refund Policy page).

You agree that all purchases are for personal use only and not for resale or redistribution.

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SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time of purchase, as shown in your order confirmation.

Prices may differ from in-person or third-party retail locations. Taxes, shipping, and handling fees are additional unless otherwise noted.

You agree to provide accurate and up-to-date payment and billing information, including valid credit or debit card details, so that we can process your transactions and contact you if necessary.

By submitting payment, you represent and warrant that you are authorized to use the payment method provided and that your payment will be honored.

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SECTION 5 – SHIPPING AND DELIVERY

All delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control.

Title and risk of loss transfer to you once products are handed to the carrier.

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SECTION 6 – INTELLECTUAL PROPERTY

All content, features, and functionality available through our Services—including trademarks, text, images, graphics, logos, videos, and layout—are owned by Flying Cloud, its licensors, or partners, and protected by U.S. and international intellectual property laws.

You may use our Services for personal, non-commercial purposes only. You may not reproduce, modify, distribute, or create derivative works from any portion of the Services without our express written permission.

All rights not expressly granted herein are reserved.

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SECTION 7 – THIRD-PARTY SERVICES AND LINKS

Our website is powered by Wix.com Ltd., which provides us with the platform and tools to operate our online store.

We may also include third-party tools, features, or links to other websites. We are not responsible for the content, policies, or actions of these third-party sites or services. Accessing third-party websites is at your own risk, and you should review their terms and privacy policies before engaging with them.

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SECTION 8 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy (link to your Wix Privacy Policy).

Our website is hosted on Wix, which stores and processes data in secure environments and may transfer information internationally. To learn more about how Wix handles data, see Wix’s Privacy Policy.

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SECTION 9 – FEEDBACK AND USER CONTENT

If you submit feedback, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and display that content for any lawful purpose, including promotion and service improvement.

You warrant that your Feedback does not infringe on the rights of any third party and does not include unlawful, defamatory, or harmful content.

We may moderate or remove content that violates these Terms or applicable law.

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SECTION 10 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our site may contain typographical errors or inaccuracies regarding product descriptions, pricing, or availability. We reserve the right to correct such errors and to update or cancel orders if necessary, without prior notice.

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SECTION 11 – PROHIBITED USES

You agree not to use our Services:

• For unlawful, fraudulent, or harmful purposes,

• To infringe on our intellectual property rights or those of others,

• To harass, defame, or harm others,

• To distribute malware or spam,

• To collect personal data without consent, or

• To interfere with site security or operations.

We may suspend or terminate your access for any violation of these Terms.

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SECTION 12 – TERMINATION

We may terminate your access to the Services at any time for any reason, including breach of these Terms.

Sections concerning intellectual property, warranties, liability, indemnification, and governing law will continue to apply after termination.

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SECTION 13 – DISCLAIMER OF WARRANTIES

Except as expressly stated by Flying Cloud, the Services and all products provided are offered “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that the website will be uninterrupted, secure, or error-free.

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SECTION 14 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Flying Cloud and its affiliates, employees, or partners shall not be liable for any indirect, incidental, special, or consequential damages—including loss of profits, revenue, or data—arising from your use of the Services or any products purchased.

Some jurisdictions do not allow the exclusion of certain damages, so this limitation may not apply to you.

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SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless Flying Cloud, its affiliates, employees, and partners from any claims or demands, including reasonable attorneys’ fees, arising out of your violation of these Terms or your misuse of the Services.

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SECTION 16 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect.

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SECTION 17 – ENTIRE AGREEMENT AND WAIVER

These Terms, along with our Privacy Policy and any other posted policies, constitute the entire agreement between you and Flying Cloud.

Failure to enforce any provision of these Terms shall not be considered a waiver of that provision.

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SECTION 18 – ASSIGNMENT

You may not transfer or assign your rights under these Terms without our written consent. We may assign our rights and obligations without notice.

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SECTION 19 – GOVERNING LAW

These Terms are governed by the laws of the State of Minnesota, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Hennepin County, Minnesota.

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SECTION 20 – CHANGES TO TERMS

We may update or revise these Terms from time to time. The latest version will always be posted on this page. Your continued use of the website after updates constitutes acceptance of the revised Terms.

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SECTION 21 – CONTACT INFORMATION

If you have questions about these Terms, please contact us:

Flying Cloud
hello@shopflyingcloud.com
8335 Crystal View Rd, Eden Prairie, MN 55344
(952) 658-6987